Isaac Agba
- AI-Driven Customer Experience ManagementDecember 20, 2024 / No CommentsObjectives Content Introduction to AI in Customer Experience AI Tools for Customer Interaction Integrating AI into Customer Service Strategies Measuring and Improving AI-Driven Customer Experiences DATE: 1ST BATCH: 3rd – 6th Feb, 2026 2ND BATCH: 26th – 29th May, 2026 3RD BATCH: 22nd – 25th Sep,...
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Teacher Isaac Agba
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- Predictive Analytics for Sales Growth and Market Insights/ No CommentsObjectives Content Introduction to Predictive Analytics Analyzing Historical Data for Sales Forecasting Market Segmentation and Customer Behavior Insights Implementing Predictive Models for Sales Optimization DATE: 1ST BATCH: 24th – 27th Mar, 2026 2ND BATCH: 14th – 17th Jul, 2026 3RD BATCH: 10th – 13th Nov, 2026...
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Teacher Isaac Agba
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- Mastering Customer Experience and Engagement/ No CommentsObjectives Content Foundations of Customer Experience Creating Engaging Customer Interactions Leveraging Data and Technology for Engagement Building Customer Loyalty and Satisfaction DATE: 1ST BATCH: 10th – 13th Mar, 2026 2ND BATCH: 30th Jun – 3rd Jul, 2026 3RD BATCH: 27th – 30th Oct, 2026 Share Across
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Teacher Isaac Agba
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- Retail Sales Excellence/ No CommentsObjectives Content Foundations of Retail Sales Sales Techniques and Strategies Customer Relationship Management Merchandising and Sales Floor Management DATE: 1ST BATCH: 21st – 24th Apr, 2026 2ND BATCH: 11th – 14th Aug, 2026 3RD BATCH: 8th – 11th Dec, 2026 Share Across
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Teacher Isaac Agba
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- Sales Negotiation Techniques/ No CommentsObjectives Content Introduction to Sales Negotiation Effective Communication in Negotiations Overcoming Objections and Closing Deals Building Long-Term Client Relationships DATE: 1ST BATCH: 14th – 17th Apr, 2026 2ND BATCH: 4th – 7th Aug, 2026 3RD BATCH: 1st – 4th Dec, 2026 Share Across
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Teacher Isaac Agba
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- Customer Service Excellence for Support Teams/ No CommentsObjectives Content Fundamentals of Customer Service Excellence Effective Communication Skills Problem-Solving and Complaint Resolution Building a Culture of Service Excellence DATE: 1ST BATCH: 14th – 17th Apr, 2026 2ND BATCH: 4th – 7th Aug, 2026 3RD BATCH: 1st – 4th Dec, 2026 Share Across
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Teacher Isaac Agba
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- Sales Psychology and Consumer Behavior/ No CommentsObjectives Content Fundamentals of Sales Psychology Understanding Consumer Behavior Effective Sales Techniques Trends and Innovations in Consumer Behavior DATE: 1ST BATCH: 14th – 17th Apr, 2026 2ND BATCH: 4th – 7th Aug, 2026 3RD BATCH: 1st – 4th Dec, 2026 Share Across
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Teacher Isaac Agba
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- Strategic Marketing Planning/ No CommentsObjectives Content Foundations of Strategic Marketing Market Analysis and Research Developing and Implementing Marketing Strategies Measuring and Optimizing Marketing Performance DATE: 1ST BATCH: 14th – 17th Apr, 2026 2ND BATCH: 4th – 7th Aug, 2026 3RD BATCH: 1st – 4th Dec, 2026 Share Across
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Teacher Isaac Agba
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- Online Advertising: Google Ads, Facebook Ads/ No CommentsObjectives Content Introduction to Online Advertising Google Ads: Setup and Management Facebook Ads: Setup and Management Measuring and Analyzing Ad Performance DATE: 1ST BATCH: 14th – 17th Apr, 2026 2ND BATCH: 4th – 7th Aug, 2026 3RD BATCH: 1st – 4th Dec, 2026 Share Across
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Teacher Isaac Agba
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