Isaac Agba
- ISO 9001: Quality Management in Financial ServicesDecember 17, 2024 / No CommentsISO 9001: Quality Management in Financial Services Objective:By the end of this course, participants will understand the principles of ISO 9001, its application in financial services, and how to implement quality management systems to improve service delivery and operational efficiency. Introduction to ISO 9001 and Quality Management Systems• Overview of ISO 9001: History, purpose, and...
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Teacher Isaac Agba
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- ISO 19600: Compliance Management Systems for Financial Services/ No CommentsISO 19600: Compliance Management Systems for Financial Services Objective:By the end of this course, participants will understand the principles of ISO 19600, its application in financial services, and how to establish, monitor, and improve a compliance management system in line with international standards. Introduction to ISO 19600 and Compliance Management Systems• Overview of ISO 19600...
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Teacher Isaac Agba
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- ISO 31000: Risk Management for Financial Institutions/ No CommentsISO 31000: Risk Management for Financial Institutions Objective:By the end of this course, participants will understand the ISO 31000 risk management framework, learn to apply it to financial institutions, and develop skills for identifying, assessing, and managing risks effectively. Introduction to ISO 31000 and Risk Management• Overview of ISO 31000 and its importance in financial...
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- Leveraging AI to Measure PR Impact and ROI/ No CommentsObjectives Introduction to AI in PR Measurement AI Tools and Technologies for PR Impact Measuring PR Outcomes with AI Enhancing PR Strategies with AI Insights DATE:1ST BATCH: 24th -27th Feb, 20262ND BATCH: 23rd – 26th Jun, 20263RD BATCH: 20th – 23rd Oct, 2026 Share Across
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- Sustainability and PR: Using Technology to Drive Impactful Campaigns/ No CommentsObjectives Understanding Sustainability and Its Role in PR Leveraging Technology for Sustainable PR Campaigns Designing Technology-Driven Sustainable Campaigns Measuring and Enhancing Campaign Impact DATE:1ST BATCH: 24th -27th Feb, 20262ND BATCH: 23rd – 26th Jun, 20263RD BATCH: 20th – 23rd Oct, 2026 Share Across
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Teacher Isaac Agba
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- Building Reputation in the Metaverse/ No CommentsObjectives Introduction to Reputation in the Metaverse Strategies for Building a Strong Digital Presence Tools and Platforms for Reputation Management Challenges and Risk Management DATE:1ST BATCH: 17th -20th Feb, 20262ND BATCH: 16th – 19th Jun, 20263RD BATCH: 13th – 16th Oct, 2026 Share Across
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Teacher Isaac Agba
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- Harnessing Chatbots for Seamless Customer Engagement/ No CommentsObjectives Understanding Chatbots and Customer Engagement Implementing Chatbots for Business Success Designing Effective Chatbot Interactions Monitoring and Optimizing Chatbot Performance DATE:1ST BATCH: 3rd – 6th Feb, 20262ND BATCH: 26th – 29th May, 20263RD BATCH: 22nd – 25th Sept, 2026 Share Across
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Teacher Isaac Agba
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- Strategic Communication in an AI-Driven World/ No CommentsObjectives Content Understanding AI and Its Impact on Strategic Communication Leveraging AI Tools for Effective Communication Developing Strategic AI-Integrated Communication Plans Addressing Ethical and Practical Challenges in AI-Driven Communication DATE:1ST BATCH: 27th – 30th Jan, 20262ND BATCH: 26th – 29th May, 20263RD BATCH: 15th – 18th Sept, 2026 Share Across
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Teacher Isaac Agba
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- AI-Powered Public Relations: Tools for the Future/ No CommentsCourse Objectives: Course Content Introduction to AI in Public Relations AI for Audience Insights and Engagement AI in Content Creation and Crisis Management Ethical Considerations and Future Trends in AI-Powered PR DATE:1ST BATCH: 27th – 30th Jan, 20262ND BATCH: 19th – 22nd May, 20263RD BATCH: 15th – 18th Sept, 2026 Share Across
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Teacher Isaac Agba
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