Managing and Organizing Accounts Receivable
Course Overview
Due to the recent credit crisis sweeping the global economy, fluctuating interest rates, increasing competition and growing uncertainty, managing credit and collections effectively is becoming more of a challenge. All industries are exposed to credit issues, and different tools and techniques to maximize cash collection will be provided in the workshop
Training Format:In-class, Virtual, In-house
Location:Lagos, Accra, Nairobi, Kigali
Language:English, French
Nigeria Price:
₦30000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$5500
Rwanda Price:
$6000
Nigeria Price:₦30000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$4000
Rwanda Price:
$4000
Nigeria Price: ₦30000
Int'l., (Nigeria) Price:
$1000
Ghana Price: $4000
Kenya Price: $4000
Rwanda Price: $4000
Introduction to Accounts Receivable
Working Capital and Cash Management
The Cost Credit
Effective Customer Services
Customers and Trading Terms
Terms of Trading
Customer credit evaluation
Tools and techniques of financial analysis
Segmental Analysis of financial statements
Practical Collection Tools and Techniques
Eliminating Barriers to payment
Recognizing excuses and delaying tactics
Providing solutions to non-payment
Litigation and recoveries
Telephone Collection Techniques
Preparing for the Call
Negotiation Skills for Successful Collections
Communicating and Listening Skills
Building Relations with Customers
Managing the Receivables Ledger
Developing Effective internal relationships to maximize performance
Setting targets and tracking performance
Latest developments in Accounts Receivable
FOR WHOM:
Accountants, Auditors, Financial Controllers, Accounts Receivable Managers, Credit Managers, Finance Managers and Financial Analysts, CFOs and others who perform related functions in both public and private sectors.
1ST BATCH: Monday, March 30, 2026 — Thursday, April 2, 2026.
2ND BATCH: Tuesday, July 21, 2026 — Friday, July 24, 2026.
3RD BATCH: Tuesday, November 17, 2026 — Friday, November 20, 2026.
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.
