Effective Minute Taking Workshop

The Role of a Minute Taker
• What is a Minute Taker?
• Problems and Solutions
• The Skills of a Minute Taker
• Meeting Agreements

Minutes Styles
• Choosing a Style
• Formal Minutes
• Action Minutes
• Informal Minutes
• Recording Motions and Resolutions
• What to Record

Techniques for Preparing Minutes
• Writing Minutes
• Editing Minutes

Interactive Meetings
• Taking Minutes in an Interactive Meeting
• The Role of the Facilitator in an Interactive Meeting
• Members more able to Participate
• The Role of the Minute Taker at an Interactive Meeting
• The Minute Book

Developing your Minute Taking Skills
• Appearances
• A Personal Action Plan

Listening Skills
• Active Listening
• Repercussions of Poor Listening
• Non-verbal Communication Skills
• Paralinguistic
• Misunderstandings, Misconceptions and Poor Judgement
• Avoid Misunderstanding

FOR WHOM:
Minute taker, Personal Assistants, Executive Assistants, Admin officers, Secretaries and others who perform related duties in the workplace.