Alternative Dispute Resolution (ADR) In Labour And Industrial Relations

Introduction to ADR in Labour Relations

• Overview of ADR: Concepts, importance, and advantages over litigation.
• Types of Workplace Disputes: Employee grievances, collective disputes, and industrial conflicts.
• Key Stakeholders: Employers, employees, trade unions, and regulatory bodies.

Legal and Institutional Framework

• Labour Laws and Regulations: Governing employment and industrial relations.
• ADR Frameworks: National and international standards for dispute resolution.
• Role of Institutions: Labour courts, arbitration panels, and mediation bodies.

Negotiation in Industrial Relations

• Principles of Negotiation: Interest-based and positional bargaining.
• Collective Bargaining: Agreements between employers and unions.
• Negotiation Skills: Communication, persuasion, and compromise.

Mediation Techniques

• Role of the Mediator: Facilitating dialogue and resolution.
• Mediation Process: Stages from dispute identification to agreement.
• Managing Emotions and Conflict: Building trust and neutrality.

Arbitration in Labour Disputes

• Types of Arbitration: Voluntary and compulsory arbitration.
• Arbitration Procedures: Hearing processes, evidence, and decision-making.
• Enforceability of Awards: Legal implications and compliance.

Conflict Management and Prevention

• Early Dispute Resolution: Identifying and addressing issues proactively.
• Workplace Policies: Establishing grievance procedures and communication channels.
• Promoting Industrial Harmony: Building trust and collaboration.

1ST BATCH: Tuesday, March 24, 2026 — Friday, March 27, 2026.

2ND BATCH: Tuesday, July 14, 2026 — Friday, July 17, 2026.

3RD BATCH: Tuesday, November 10, 2026 — Friday, November 13, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.