Developing Emotional Intelligence in a Tech-Driven Workplace

Course Objectives:

• Understand the concept of emotional intelligence (EI) and its importance in the workplace, especially in tech-driven environments.
• Develop strategies to enhance self-awareness and self-regulation for improved emotional control and decision-making.
• Cultivate empathy and interpersonal skills to foster effective communication and collaboration in diverse teams.
• Leverage EI to manage stress, build resilience, and navigate the challenges of a fast-paced, technology-driven work culture.

Introduction to Emotional Intelligence (EI)

• Definition and Importance of EI: Exploring the key components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skills.
• EI in the Tech-Driven Workplace: Understanding how EI can address common challenges in tech environments like burnout, communication breakdowns, and isolated work cultures.
• The Science of EI: Basic understanding of how emotional intelligence affects brain function and decision-making, especially in high-stress and fast-paced work situations.

Self-Awareness and Self-Regulation

• Recognizing Emotions: Techniques to identify personal emotional responses in various work contexts (e.g., meetings, project deadlines).
• Emotional Triggers: How to spot and manage triggers that lead to stress or conflict in tech-driven environments.
• Building Self-Regulation: Strategies for controlling emotional impulses, especially in virtual settings where reactions can be misinterpreted.

Developing Empathy and Interpersonal Skills

• Empathy in the Workplace: The role of empathy in understanding colleagues’ perspectives, particularly in virtual or hybrid teams.
• Effective Communication: Practical skills for clear, compassionate, and emotionally intelligent communication in tech spaces, focusing on written and verbal communication.
• Building Strong Relationships: Techniques for cultivating trust and rapport with colleagues, fostering collaboration in diverse and tech-savvy teams.

Stress Management, Resilience, and Emotional Intelligence in Action

• Managing Stress in Tech Roles: Understanding how emotional intelligence can help manage the pressures of tech-driven work and prevent burnout.
• Building Resilience: Applying EI to recover from setbacks, maintain motivation, and adapt to rapid changes.
• EI for Leadership: Using emotional intelligence to lead teams, make sound decisions, and navigate workplace conflicts in a tech-focused environment.

DATE:
1ST BATCH: 18th – 21st Feb, 2025
2ND BATCH: 9th – 11th June, 2025
3RD BATCH: 7th – 10th Oct, 2025