Managing and Organizing Accounts Receivable

Due to the recent credit crisis sweeping the global economy, fluctuating interest rates, increasing competition and growing uncertainty, managing credit and collections effectively is becoming more of a challenge. All industries are exposed to credit issues, and different tools and techniques to maximize cash collection will be provided in the workshop

CONTENT
Introduction to Accounts Receivable
Working Capital and Cash Management
The Cost Credit
Effective Customer Services

Customers and Trading Terms
Terms of Trading
Customer credit evaluation
Tools and techniques of financial analysis
Segmental Analysis of financial statements

Practical Collection Tools and Techniques
Eliminating Barriers to payment
Recognizing excuses and delaying tactics
Providing solutions to non-payment
Litigation and recoveries

Telephone Collection Techniques
Preparing for the Call
Negotiation Skills for Successful Collections
Communicating and Listening Skills
Building Relations with Customers

Managing the Receivables Ledger
Developing Effective internal relationships to maximize performance
Setting targets and tracking performance
Latest developments in Accounts Receivable

FOR WHOM:
Accountants, Auditors, Financial Controllers, Accounts Receivable Managers, Credit Managers, Finance Managers and Financial Analysts, CFOs and others who perform related functions in both public and private sectors.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:

1ST BATCH:        30th Mar – 2nd Apr, 2026       

2ND BATCH:       21st – 24th Jul, 2026 

3RD BATCH:       17th – 20th Nov, 2026