Sales, Marketing & Customer Service

Equip participants with the skills and strategies needed to thrive in a volatile and hostile market environment.

Learn how financial decisions impact sales and marketing effectiveness.

Gain a comprehensive understanding of market planning, market audit, and bench

Provide practical insights into managing sales and marketing operations efficiently.

Provide practical insights and strategies for achieving sales targets and marketing objectives.

Equip participants with essential skills in customer relationship management (CRM) a

Empower participants to build strong relationships with customers and increase customer loya

Enhance skills in prospecting, negotiating, and closing deals.

Understanding Customer Behavior