Advanced Administrative Skills Development Program

Effective Communication Techniques
Objective: Enhance verbal and written communication skills to effectively convey information in a professional setting.
• Understanding the principles of effective communication.
• Developing active listening skills.
• Crafting professional emails and correspondence.
• Conducting effective meetings and presentations.
Time Management and Prioritization
Objective: Develop strategies for efficient time management and prioritization to increase productivity and meet deadlines.
• Identifying time management challenges and solutions.
• Prioritizing tasks and setting SMART goals.
• Techniques for minimizing distractions and interruptions.
• Strategies for effective delegation and task organization.
Conflict Resolution and Problem-Solving
Objective: Acquire techniques for resolving conflicts and solving problems in a professional environment.
• Understanding the nature of conflicts and their impact on productivity.
• Developing active listening and empathy skills.
• Applying negotiation and mediation techniques.
• Implementing problem-solving frameworks and decision-making strategies.
Leadership and Team Management
Objective: Develop leadership skills and effective team management strategies to foster collaboration and achieve organizational goals.
• Understanding leadership styles and their applications.
• Motivating and empowering team members.
• Building and leading high-performing teams.
• Resolving conflicts within teams and promoting a positive work culture.
Professional Development and Growth
Objective: Cultivate a mindset of continuous learning and professional growth to adapt to evolving roles and responsibilities.
• Setting personal and professional development goals.
• Seeking feedback and self-assessment techniques.
• Networking and building professional relationships.
• Strategies for staying updated on industry trends and best practices.

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 11th – 14th Mar,2025
2ND BATCH: 24th – 27th June,2025
3RD BATCH: 21st – 24th Oct,2025