The Disciplinary Process in the Public Sector

Course Objectives
• Understand the legal framework and principles governing disciplinary processes in the public sector
• Develop skills in conducting fair and effective disciplinary hearings
• Learn techniques for managing challenging situations and difficult employees
• Gain knowledge of best practices in documentation and record-keeping related to disciplinary matters
• Explore strategies for promoting a positive and productive work environment
Course Content
Introduction to Disciplinary Processes in the Public Sector
• Overview of relevant laws and regulations
• Principles of natural justice and procedural fairness
• Roles and responsibilities of managers and HR professionals
Misconduct and Disciplinary Offenses
• Types of misconduct (e.g., absenteeism, insubordination, theft, harassment)
• Distinguishing between minor and serious offenses
• Determining appropriate disciplinary measures
Conducting Disciplinary Investigations
• Gathering evidence and conducting interviews
• Maintaining confidentiality and objectivity
• Documenting the investigation process
Disciplinary Hearings and Procedures
• Preparing for and conducting disciplinary hearings
• Presenting evidence and witness testimony
• Allowing for employee representation and response
Issuing Disciplinary Sanctions
• Verbal warnings, written warnings, and suspensions
• Termination of employment and constructive dismissal
• Ensuring consistency and proportionality in disciplinary measures
Managing Challenging Situations
• Dealing with uncooperative or aggressive employees
• Handling emotional reactions and defusing conflicts
• Providing support and guidance to employees
Documentation and Record-Keeping
• Maintaining accurate and comprehensive records
• Ensuring confidentiality and secure storage of documents
• Retaining records in accordance with legal requirements
Promoting a Positive Work Environment
• Fostering open communication and employee engagement
• Addressing underlying issues and preventing recurring misconduct
• Implementing employee assistance programs and support services

FOR WHOM:
Human Resources Managers, Heads of Departments, Admin Managers and other who perform related functions in the Public and Private Sectors.

TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:
1ST BATCH:        14th – 17th Jan,                 2025     

2ND BATCH:       13th – 16th May,              2025
3RDBATCH:        23rd – 26th Sept,              2025